We’ve been made aware that staff at the Court of Protection are currently experiencing severe issues with the HMCTS IT system. This issue is affecting all areas of HMCTS.

The fault connecting to the MOJ system means that staff cannot log-in or access their emails. If you have sent an urgent email to the Court there is a high probability that it is locked into the system and that your request is not being dealt with. The issue has affected users since January and there is no timescale being given for a return to normal.

The Court have not provided an alternative method of contact.

If we have an update we will post it as soon as we have news.