Privacy policy

The Public Authority Deputies Support Network website are committed to safeguarding the privacy of our website visitors; this policy sets out how publicdeputies.org uses and protects any information that you give us when you use publicdeputies.org.

Should you provide certain information by which you can be identified when registering for our services, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is under continual review by The Public Authority Deputies Support Network management team and is subject to change. It will be revised in May 2018 to reflect the new requirement that are being introduction by the General Data Protection Regulation (GDPR).
What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode
other information relevant to providing our services

We may use services that collect:

your anonymized IP address
device information and geographic location
mouse or click events (movements, location and clicks)

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To provide services you have asked for i.e. case work
We may use the information to improve our products and services.
We may contact you by email, phone, fax or mail as a follow-up to service enquiries
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so

Security

Keeping your personal data safe is paramount to our commitment to you. We have stringent and appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal information to those employees who have a business need to know. They will only process your personal information on the data controllers’ instruction and they are subject to a duty of confidentiality. All persons who have access to your data are trained in use of personal data and the requirements of data protection

We will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights

Under certain circumstances, by law you have the right to:

Request access to your personal information, commonly known as a “data subject access request”. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at:

Public Authority Deputies Support Network, Data Controller, 6 – 8 Vestry Street, London N1 7RE, UK or email us at [email protected].

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
How we use cookies

In running and maintaining the website we may collect and process the following data about you, this includes Information about your use of the site, including details of your visits, including pages viewed and the resources you access. This information includes traffic data and other communication data.

We use Google Analytics cookies to gather this information to assist in improving the website experience for you. They are used for statistical purposes to track how many users we have and how often they visit our websites.

We collect information listing which of our pages are most frequently visited, and by which types of users and from which countries.

We may gather information about your general internet use from use of the cookie.

Where used, these Analytics cookies are downloaded to your computer and stored on encrypted hard drives. This information will not identify you personally.
Changes to Our Privacy Policy

Any changes we make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this privacy policy.